Frequently Asked Questions

Do I get my own room?

Each family gets their own room. Single women might have to share a room with another single woman.

Am I Safe there?

We ask everyone to keep the location of the transition house confidential. We have implemented an additional variety of policies and mechanisms to maintain a safe and secure Transition House.

What can you help me with?

Our main goal is to provide a safe and secure place to stay. Our staff can support you to connect with additional service providers to help with your legal, financial and housing needs.

Do people do drugs there?

We have a zero-tolerance policy for alcohol and drugs.

Can I bring my pets?

We are not able to accommodate pets currently. We can refer you to foster services in the community.

How long can I stay?

Women and children are welcome to stay up to 30 days.

What should I bring?

Like many homes we have limited storage space available, we ask that you only bring one small bag per person. These items should include important paperwork and documents, clothing and personal items.

What if my abuser finds out where I am?

Staff can support you with personal and internet safety. Our Transition House is staffed 24 hours a day and has security features in place to protect resident’s safety and anonymity.

I can’t live with other people!

Community living is hard, but there are quiet spots in the house for you to use when you need it.

I don’t have a way to get there?

We encourage women to reach out to family and professional supports for their transportation needs to a nearby place. The Transition House is located near transit routes in the community. If neither of these options work for you, please contact us and we can explore other transportation options with you.

Do people steal?

Each room is equipped with locking doors and you will have a key to access. There is ability to keep some valuables locked in the main office. We encourage women to find alternative places to store their valuable belongings.  

What is the house like?

The house looks and feels like most family homes, it just happens to feature more bedrooms and an office space for our staff. The home has a communal kitchen, six bathrooms, laundry, TV room, children’s area, a large fenced backyard as well as many other comforts.

Do I have to share a bathroom?

We have four bathrooms available for women. Three of these are private for the room nearby, one is a shared bathroom for two rooms. These bathrooms look and feel like a bathroom in a typical family home.

Do you work for MCFD?

No. Our transition houses are independent community organizations. We have developed positive working relationships with many community service providers and have supported and advocated for many families navigating these systems.

I don’t want anyone to know I am there?

We ask that all women staying the house support each other by maintaining one another confidentiality.

Do I have to pay to stay?

All of our programs and services are no cost. We provide housing, food and most toiletries during your stay.

Can I cook my specialty foods there?

Our goal is to ensure that you feel comfortable and welcome in the Transition House. We can talk with your about your dietary needs.